Business Process Modelling (BPM) WBS

This Work Breakdown Structure is for a Business Process Modelling (BPM) project. It is organised by the phases in the bpm project:

• Launch - selection of the processes, stakeholder analysis, preparation and planning for the project.
• Design - modelling of the as-is processes, measure performance baseline, identify quick wins. See example BPM models.
• Innovate or Modelling - modelling of the to-be processes, updated business case, detailed plan for future phase, initial organisational change strategy.
• Develop or Execution - identfication and configuration of hardware and software required for to-be processes, integration specifications and test scripts.
• Implement phase - rollout out new business process model (bpm), marketing, staff training and user acceptance testing. See example Business Process models
• Realise Value & Monitor phase - Benefits delivery and tracking of progress against towards meeting to-be KPIs, communicate benefits.

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BPM - wbs structure text version

Launch the Project

• Complete Stakeholder Research

  • Stakeholder Interviews

  • Stakeholder Analysis

• Initial Implementation Plan

  • Processes selected

  • Project Management documentation

    • Project Charter

    • Project Scope definition

    • Initial project plan

    • Initial Risk Analysis

    • Initial communication strategy

  • KPI & metrics selected

  • Initial Business Case

Design Phase

• Models of As-Is Processes completed

• Measure As is performance metrics

• Identify quick wins

• Document what works well

Complete Innovate phase or Modelling phase

• Stakeholder communication plan

• Detailed project plan for Execution phase

• Initial Organisational change strategy

• Updated business case

  • Cost benefit analysis for implementing the To-Be processes

  • SMT presentation with recommendations

• Redesigned process models

  • Create process models

  • Document new process models

    • Process Gap Analysis

    • Capacity planning information

  • Validate new processes

    • Confirm process meets stakeholder expectations

    • Confirm models meet strategy and to-be metrics

    • Quality check models against BPMN 2.0

Develop or Execution phase

• Develop high-level overview of the solution

• Integrations specified, test scripts written

• Finalised software documentation

  • Software specification/design

  • Software configuration

  • Software test scripts

    FREE Test Case Template

• Hardware documentation

  • Hardware specification

  • Hardware availability

  • Hardware test scripts & results

Implement phase

• Staff training

• Marketing

• User Acceptance Testing

• Communications

• Rollout new business process model (BPM)

  • Rollout plans back-out & contingency plans

  • Roll-out changes

  • Monitor & adjust

Realise Value & monitor phase

• Communicate benefits

• Benefits delivery & tracking

  • Snapshot KPIs & metrics for comparative baseline

  • Monitor KPIs & metrics for benefits analysis

  • Delivery activities in benefits summary plan

• Benefits documentation

  • Benefits milestone network matrix

  • Benefits delivery matrix

  • Benefits Realisation register

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